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Is The Customer Always Right?

Is The Customer Always Right?

by Yvonne Lopez | Apr 21, 2021 | customer relationship management, customer service

As entrepreneurs, we often put so much energy into managing operations, marketing, and growth that we sometimes forget the core reason we stay in business: the people we serve. Every modern consumer expects more than just a product—they want a full experience. That’s...
CRM Boosts Business: How a CRM Boosts Business Growth

CRM Boosts Business: How a CRM Boosts Business Growth

by Yvonne Lopez | Jan 6, 2021 | crm, customer relationship management

If you’re trying to increase sales and grow your business, learning how a CRM boosts business is a great place to start. A CRM, or Customer Relationship Management tool, helps you gather leads, organize contacts, and automate follow-up tasks—so you can focus on what...
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